Adobe Sound Driver Download Install Update
So I recently bought a new laptop. It has Windows 7, bit installed on it. All my programs installed just fine, except Adobe Audition 3. I install the program, and the first time I open it, it opens just fine. I can even open an audio file it. Then, I close it and the next time I try to open it, it states:. I tried installing the 3. I tried uninstalling and reinstalling; nothing.
This is driving me crazy! I have a Realtek High Definition Audio sound card installed and enabled, driver version 6. I don't know what to do anymore, there must be some fix to this. It's driving me crazy and I'm sad because I bought this program when I still had Windows Vista thinking I could use it on my next computer.
This is not an Audition problem - as the software is telling you, your audio device driver is installed in a way that means that Audition simply can't see it.
You probably need to reinstall it, but it's also worth checking whether there's a new driver available. With your internal device it's the Audition 3 Windows Sound driver you should be using. Whilst this replicates what the Audition Windows driver does, it provides rather better diagnostics if you look at the advanced settings, so you might get a better idea of what isn't happening correctly.
Open the Windows 7 Control Panel and go to the audio area. Make sure you have whatever parts of the Realtek inputs and outputs enabled and working. Check that if you are using anything that needs to be plugged in, such as an external mic or Line In, that it is plugged in to the socket on the laptop.
This sorts out the jack sensing. Make sure that there is not another Realtek Control Panel separate from the Windows one. If there is, check that it is set similarly to the Windows settings.
The two can become disengaged. Only then start Audition, check it's using Audition Windows Sound and hit the Audition button to check that Audition Windows Sound is set to the right input. Actually this just happened to me last night too. I'm running Audition 3. Nothing had changed as far as Audition or the Echo card driver.
I had been using both just fine for years. But then last night Audition had trouble using my default outputs on the sound card. I would receive a message stating that the audio device driver was being used by something else and wasn't available.
I closed Audition, double-checked that there was nothing else running in the background or foreground, started Audition again, and this time, during start-up, I received the same message as the OP - Audition could not find a supported audio device. Because Audition couldn't find a supported audio device, it wouldn't finish booting up so there was no way to check the audio hardware setup of the program. The only thing that corrected this issue was a complete reinstallation of Audition, so that is what I recommend to the OP.
To the OP, you don't have to deactivate when you reinstall since you are just installing it back on the same computer. Audition is running just fine on it, even with the latest Windows updates. It might be a Windows update issue.
There might have been some blanket, under-the-hood update that Windows did for certain editions from XP through Windows 7 that might have affected Audition. I'm just guessing at this point, but with so few factors the same between my desktop and the OP's machine the update thing could be the only common factor. Windows can sometimes grab the audio driver when it wants to play a warning "ding" or whatever. It may also change the sample rate which will also affect Audition.
Usually going to Windows Sounds and Audio Devices and reinstating your default playback device may be sufficient to get Audition booting again.
I checked that last night when I had the problem and they are still turned off. Just checking 'cos I've had Windows surreptitiously turn them back on for no apparent reason. Could have been a Windows update though. Reinstallation was a primary fix in the old days when I knew nothing about this software. It's good that reactivation isn't part of the drill now that I know no more about it.
My workaround is to record with Roxio Sound Editor, export as a wav, then use Audition to edit that. Bit of a pain, but it works. With Roxio, you just select the sound source, adjust the levels, and hit Record; that's it; no need to mess around with device drivers etc.
There's a lot of good info on these forums, but blaming Windows 7 sounds like a cop out when other software works without any hassles at all. You can't blame any one aspect of anything particularly - but Windows 7 bit has known issues somewhat randomly with Audition, which wasn't designed to work with it.
This isn't a cop-out - it's based on past experience with other OSs, which have all had problems at least until a service-pack or two have been released. In some cases Windows ME and Vista specifically they've never really worked properly with audio at all, and people have pretty much given up on them. But also you invariably have difficulties with any audio device that doesn't have a sensible ASIO driver - in other words, pretty much any on-board one - relies on either Audition's Windows Sound driver, or ASIO4ALL to work, and if this isn't configured correctly then you get problems too.
It appears to be the case that if you can find unlicenced drivers for your audio hardware, you are more likely to be able to actually use it And these are, by and large, people who had no particular problems with it before. And there simply isn't smoke without fire. It still remains true, at the end of the day, that if you want to use Audition for any sort of commercial purpose and not lose clients, you should use it with XP.
Using it with a relatively immature OS is tantamount to voluntary parachute jumping - which could be sensibly described as 'jumping out of a perfectly serviceable aircraft' Windows 7 does hidden sample rate conversion and this is very likely to occur when alternating between audio for video and normal audio files. XP had 4 options for sample rate conversion quality, see.
These options do not exist in Windows 7 and Microsoft have acknowledged that there is a problem with conversion quality. This is not addressed by a standard Win 7 installation, or by the USB driver on the manufacturer's website.
When the fault was there, it showed up some really odd bugsin the Windows 7 audio control panel software.
There are problems with some soundcards, possibly any with "multi-client" drivers, in that they give unsupported sample rate error messages. This can be overcome by disabling soundcard options in the Windows 7 audio control panel. Some parts of the Windows 7 audio panels are labelled misleadingly. For example switching off audio effects switches off the scroll bars in the audio effects selection area, but can leave hidden effects enabled. Individually, these are minor problems, but they did not exist in XP.
Audition's main strength has been the way it has always conformed as closely as possible to established professional audio standards, yet had an interface that allowed professional non-technical users to grasp its basic operation fairly quickly while learning about its advanced features.
Where the OS interferes with this needs to be flagged up rather than just accepted. Folks - the posters are all right they may just be missing ONE critical componant. One that solved it for me. I was actually trying to install AA3 on a Windows 7 64 bit box and getting the error.
Turning off Windows sounds through the control panel didn't do it setting it to "no sounds". So there's a small chance all 3 of those need to be done. But try those first 2 first. I'm a Senior IT tech and I'm fairly certain it was the first two because ofthe 22khz thing. Neither copy of Audition could see a sound card for record purposes - I thought the card wouldn't work. I made phone calls and some tech from Adobe took over my machine and clicked around. After that the sound card worked just fine.
Now, I'm trying to make Audition recognize and use the card at work - same model of computer, same version of Audition. I've tried the settings on the Windows side and the Audition side - no luck. Windows believes the card is fine. I know Audition can use the Realtek card in the Dell computer. Something mysterious needs to be re-set. A little more info required And does it have an up-to-date ASIO driver? On this machine, no external input can be set up in Adobe Audition unless there is an actual plug inserted into the jack at the time.
The input and output audio specs have to match each other in the Windows audio setup for Adobe Audition will not record. Finding Stereo Mix using your hint and enabling it will allow the recording of streaming audio, at least on this computer. Combine these three with showing disabled and disconnected devices, and suddenly the world makes sense again.
I can't resist posting that I listed at least some of these things 2 years ago in this very thread, and that they basically all point to "features" of Windows 7 or 8 rather than problems with Audition.
I don't know what the answer is. Microsoft seem not to be able to design a sensible audio user interface. And my two most recent machines have the Stereo Mix disabled by the manufacturer, so I have to use third party software for recording streaming audio. Please check your device settings. Have tried everything listed above with no success. I sure did enjoy the past few years with it.
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