Windows 8 Printer Driver Compatibility Mode Install Update
If you are not using the latest version of Windows 8, some graphics and information in this document may vary. You can get the latest version from the Microsoft Store.
This video shows how to use the Program Compatibility Troubleshooter. Click here to see this video in full screen on YouTube. Using the Program Compatibility Troubleshooter in Windows 8 Open the Program Compatibility Troubleshooter from the Start screen and follow the guided on-screen instructions:. At the Start screen, type Run programs made for a previous version of Windows to open the Search charm.
Then select Run programs made for a previous version of Windows from the search results. Scroll through the list of software programs, select the software title you want, and then click Next. Click Test the program Compatibility troubleshooter, Test the Program.
If the software opens and can be used, you are done. Click Yes, save these settings for this program. If the software still fails, click No, try again using different settings. Is the problem fixed? Troubleshooting a program from the desktop If a icon or link is found on the desktop, you can use these steps to troubleshoot the program:.
On the desktop, find the icon for software program that is having problems and right-click it. From the menu, select Properties. Place a check next to Run this program in compatibility mode for: Select a version of Windows that meets the original system requirements for the software that you are trying to use. Setting user privileges in Windows 8 If you are logged into a limited usage account, you might not be able to install or use some software programs.
Log into an administrative account and install the software for all users on the system or add administrative privileges to a user account as follows:. Only the user who installed a program may have access to it. Log in as the user who installed a program to be sure you can see and run it. At the Start screen, type Change account type to open the Search charm.
Then select Change account type from the search results. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. Support Forum Join the conversation!
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